Help Desk — Windows Week in Review

Microsoft to release new Service Manager and issues fixes for Patch Tuesday

November 14th, 2008 by kcipolletti

This week Microsoft revealed more details about its upcoming System Center Service Manager, the company’s long-awaited service desk product. Hear when the newly designed beta is scheduled to be released and get info on October’s fixes and which applications were affected.

Highlights:

(0:26) Service Manager info

(1:57) Patch Tuesday details…

(4:04) Microsoft launches Windows Essential Business Server

(5:35) Info on upcoming WSUS 3.0 SP2

Other recent news and tips:

Citrix rolls out next NetScaler

Microsoft to release new Service Manager and issues fixes for Patch Tuesday [6:43m]: Play Now | Play in Popup | Download (1587)

Posted in Asset Management, Systems Management, Patch Updates, IT Enterprise Management, Windows Server, Help Desk, Microsoft Tools, Service packs, Licensing | No Comments »

Microsoft issues largest patch bundle since August

February 15th, 2008 by windowsnews

After a relatively quiet January offering, February’s Patch Tuesday saw the release of 11 new bulletins from Microsoft. Of the six critical updates, hear which ones experts say are most important, plus why System Center Service Manager has been delayed yet again.

Highlights:

(0:24) Patch Tuesday provides 11 new bulletins

(2:41) Service Manager delayed … again

(3:55) Vista SP1 rolled out in phases — but why?

(5:59) Scripting is key for admins

Other news this week:
Network visibility helps IT catch performance problems
TS Web Access simplifies application process in Windows 2008

Microsoft issues largest patch bundle since August [7:18m]: Play Now | Play in Popup | Download (794)

Posted in Windows Vista, Systems Management, Patch Updates, Help Desk, Active Directory | 1 Comment »